Patrick McLaine - IT Specialist

Patrick leads our Managed Service Provider (MSP) IT services with an unwavering security-first mindset, ensuring that cybersecurity forms the foundation of every solution we deliver. While help desk and break/fix support play important roles, Pat prioritizes protecting our clients' data and safeguarding their businesses against evolving threats. With over 25 years of hands-on experience working with complex computer systems, he brings an exceptional depth of knowledge that allows him to recall intricate details, troubleshoot methodically, and pivot seamlessly when one approach doesn't yield results—all while maintaining meticulous notes and delivering clear summaries of problems, solutions, and processes.
What truly sets Pat apart is his rare combination of focus, adaptability, and precision. When he's on a task, clients and colleagues alike can trust that he'll stay locked in until the goal is achieved, whether it's building segregated networks for legacy industrial equipment in aerospace, automotive, medical, or photolithography environments without compromising security, or architecting fast, reliable, secure networks that support both on-premises and cloud infrastructures. His expertise spans decades across DOS, UNIX, Windows, and Linux systems, with a particular emphasis on Microsoft cloud solutions (including M365 and Power Apps) over the past six years, alongside deep proficiency in VoIP configuration and enterprise-grade security implementations.
Pat's methodical approach and encyclopedic recall make him an indispensable leader—clients rest easy knowing their IT security is in exceptionally capable hands.
Cloud Platforms & Enterprise Systems
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Micorsoft Intue Endpoint Management
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Microsoft Azure Administration
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Microsoft Entra Administration
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Microsoft 365 Tenant Administration
Security Software
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Bitdefender Antivirus / EDR
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Blackpoint EDR, MDR & SEIM
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NinjaOne (Ninja RMM)
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Axcient BCDR Platform
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Cyberfox Autoelevate PAM
Network Infrastructure
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Sophos
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Netgate (pfSense)
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Unifi
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Cisco Meraki
Virtualization, Infrastructure & Storage
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Proxmox VE
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TrueNAS (Core / SCALE)
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Synology DSM
Operating Systems
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Microsoft Windows
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macOS
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Linux
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SunOS
Additional Expertise
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Over 10 years building secure, high-performance networks
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Specialized experience in manufacturing environments with legacy software integration
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VoIP systems configuration and support
