Zachary plays an important role as IT support Technician as he diagnoses and remedies technical challenges for our clients.

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Zachary promptly and professionally addresses challenges that clients may encounter to ensure a high degree of customer satisfaction with our products and services. He enjoys learning a wide variety of technologies and works to stay proficient with his extensive list of skill below .

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Cloud Platforms & Enterprise Systems

• Microsoft Azure Administration

• Microsoft Entra Administration

• Microsoft 365 (Office 365) Administration
   

Security Software

• Bitdefender Antivirus / EDR

• Blackpoint  EDR, MDR & SEIM
   

Virtualization, Infrastructure & Storage

• Proxmox VE

• TrueNAS (Core / SCALE)

• Synology DSM
   

Databases & Data Management

• Microsoft Access Database Management

• SQL Database Administration
   

Operating Systems

• Microsoft Windows

• macOS

• Linux
   

DevOps & Containerization

• Docker
   

Business & Productivity Tools

• Microsoft Excel

• Jira

• Zoho

• Salesforce

• QuickBooks
   

IT Operations & Device Management

• NinjaOne (Ninja RMM)

• PC and Laptop Repair & Maintenance

• Printer Installation, Configuration, and Support